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FAQ - LipSense
Q) HOW LONG WILL MY LIPSENSE LAST?
A) When one colour is used every day the lip colour lasts 4-6 months; however most customers purchase more than one colour which extends the longevity of the product; gloss 2-3 months but again most customers purchase different glosses.
Q) WHAT PRESERVATIVES ARE IN LIPSENSE?
A) There is no preservative in LipSense. It is self-preserved. The liquid delivery system naturally kills germs and bacteria.
Q) Peeling and Staying Power of LipSense: WHY ISN'T MY LIPSENSE LASTING AND/OR IS FLAKING?
A) The color technology works a little differently on each user due to different pH factors. Also, the long-lasting color technology can be impacted by medications a consumer may be taking. You may find some shades work better on your lips than others. Make sure you use only three layers of color. Thin layers are KEY! If the color is too thick it may flake off.
Q) Starter Set: WHY DO I NEED A STARTER SET?
A) The Set consists of a LipSense Liquid Lip Color, a Moisturising Gloss and Ooops! Remover. The long-lasting properties of the LipSense color product are enhanced by using one of the LipSense Moisturising Glosses. LipSense Glosses were formulated to work with the long-lasting technology of LipSense whereas other gloss formulations may break down the staying power of LipSense. In addition, the Moisturising Glosses help to keep the lips moist and plump. The Ooops! Remover is especially designed to erase those Ooops! mistakes that can occur when applying the Lip Color. As a person eats and drinks, the Gloss comes off and needs to be reapplied a few times during the day to keep the color renewed and increase its staying power. If you are using the product properly you will see that the color will last all day long.
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Q) ARE THE PRODUCTS GLUTEN AND WHEAT FREE?
A) Yes, our Lip Colors and Gloss do NOT contain wheat or gluten.
Q) THE LIP COLORS APPEAR TO BE SLIGHTLY DIFFERENT SHADES FROM TIME TO TIME. WHY?
Just like in wallpaper, tile and fabric, it is not unusual to have some variation in colour from one product run to another because the colour pigments we use are from natural sources. Our formulators try to match each run for consistency but there can be minute variations.
Q) HOW DO I RECEIVE AN ORDER?
A) Orders are generally SHIPPED NEXT DAY! Depending on your location, local delivery or pickup may be an option!
Q) WHAT IS THE BEST WAY TO PLACE AN ORDER?
A) The quickest and most efficient way of ordering is by filling out the form below! Please indicate if you require shipping or would prefer local pickup.
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